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TriZinga

section

Terms & Conditions

General
We reserve the right to change these terms and conditions at any time. It is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Order Process
Please follow all the on screen call actions to make a purchase. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Trizinga. Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.

Payment
We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by paypal can be found at www.paypal.co.uk (this link will open in a new window). (trizinga.com is not responsible for the content of external websites.) To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. Online price errors. If we discover an error in the price of goods ordered, we will inform you as soon as possible (e.g. prior to the goods being despatched). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund. All prices are shown in £s sterling and include VAT (where applicable) at the applicable current rates and include delivery charges, unless expressly stated otherwise The price of products can be changed more than once. Please make sure you are aware of the price as it stands when placing the order.

Returns, Cancellations and Substitutions
We offer a 30-day money back guarantee; some products are excluded from the Guarantee which will be stated in the description of the item. In the unlikely event that you receive faulty or damaged goods, please refer to our returns policy. Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts. All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.